Privacy Policy

1. Controller

MB Renovus (legal entity code 304330849, VAT No. LT100010356315), registered office: Draugystės g. 17-1, LT-51229 Kaunas, Lithuania. Email: shop @ ghm.lt.

2. Personal data we process

Identity and contact data (name, email, phone, address);
Order and payment information (orders, invoices; card data processed by payment providers);
Communications (enquiries, complaints);
Browsing and cookies (see Cookie Policy).

3. Purposes & legal bases

Performance of contract – order intake, payment, delivery;
Legal obligation – accounting, taxation, warranty handling;
Legitimate interests – site security, fraud prevention, service improvement, direct marketing to existing customers (you may opt out);
Consent – newsletters, non-essential cookies (you may withdraw at any time).

4. Recipients

Couriers/logistics, payment processors, IT/hosting providers, marketing tools, accounting services. We share only what is necessary.

5. International transfers

Where data is transferred outside the EEA, GDPR safeguards apply (e.g., Standard Contractual Clauses).

6. Retention

We retain data as long as necessary for the purposes or as required by law, then securely delete or anonymise it.

7. Your rights

Access, rectification, erasure, restriction, portability, objection (including to direct marketing), withdrawal of consent. Contact: shop @ ghm.lt. You may also lodge a complaint with the State Data Protection Inspectorate: vdai.lrv.lt.

8. Cookies

We use essential cookies. With consent, we use analytics and marketing cookies. See the separate Cookie Policy. You can manage consent at any time.

9. Automated decision-making

We do not conduct automated decision-making that produces legal or similarly significant effects.

10. Changes

Updates will be posted here; material changes will be communicated more clearly (e.g., by email).